Verify your identity with confidence
We confirm who is listing, leasing, and receiving payouts so buyers, renters, and partners can trust the marketplace.
Identity verification for a safer marketplace
HubQuery identity verification confirms that supply-side accounts — agents, landlords, agencies, developers, and pros — are real people or businesses before they list, advertise, or receive payouts.
- Automated checks where available, with secure review when documents are needed.
- Progress and status live in Verification — no guessing what is still required.
- Approved once for eligible products; you do not re-verify for every tool.
Required for professional and money-moving roles
If you publish listings, collect rent, place ads, or receive payouts, verification protects you and everyone you transact with.
Agents, agencies & developers
Unlock listings, ads, HubPremier, HubLeads, and developer tools with a verified profile buyers can trust.
Landlords & hosts
Complete KYC before lease tools, rent collection, HubLets hosting, and applicant background checks.
Pros & payout recipients
Service Pros and other supply roles verify before booking payouts and marketplace visibility.
What verification unlocks
Exact gates depend on your role and product — these are the most common unlocks after approval.
Publish and manage property listings with a verified badge path.
Run ads and promotional campaigns from your dashboard.
Access HubLease, rent collection, and related landlord tools.
Request applicant background checks (after supply KYC).
Receive eligible payouts tied to a verified identity.
Appear in directories and HubMarket with higher trust signals.
How it works
A short, guided flow — usually minutes when automated checks succeed.
- 1
Create or sign in to your account
Open Verification from your dashboard when prompted, or start from this page after sign-in.
- 2
Submit identity details
Provide ID and a selfie (or documents if automated checks are unavailable) through our secure verification path.
- 3
Automated checks + review
Automated checks validate identity where possible; HubQuery review covers edge cases and document uploads.
- 4
Unlock eligible products
When approved, listing, ads, HubMarket, leases, payouts, and related tools unlock for your role.
Why we verify
Professional and supply-side features require a one-time check. This protects everyone using the platform.
Safer marketplace
Verified accounts reduce fraud and misrepresentation so listings and payments are tied to real people or businesses.
Clear requirements upfront
You know which documents or steps are needed before unlocking paid tools, ads, or certain roles.
Faster after approval
Once approved, focus on clients and listings without repeating the same checks for every product.
Secure handling
Identity data is processed through licensed verification partners and HubQuery controls — not left in ad-hoc email uploads.
Audit-ready status
Your verification status and attempts stay visible in Verification so support can help if something stalls.
Trust for counterparties
Buyers, renters, and partners see a platform that insists supply accounts are who they claim to be.
Need to screen an applicant?
Landlords and agents can request applicant background checks — Light and Standard tenant packages, plus Entry, Professional, and Executive deep screening — with clear per-request pricing.
Identity verification FAQ
What to expect before you start, and what happens after approval.
Ready to verify and unlock your tools?
Sign in or create an account, then complete Verification. Approved accounts unlock listing, ads, leases, payouts, and more.
Identity checks use third-party providers and government registries. HubQuery does not guarantee the accuracy of those records and verification is not an endorsement of any person or listing. See our Account Verification Policy.